Valet Attendant Job at Grand Naniloa Hotel Hilo - a DoubleTree by Hilton, Hilo, HI

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  • Grand Naniloa Hotel Hilo - a DoubleTree by Hilton
  • Hilo, HI

Job Description

We’re in search of dependable valet attendants who can drive and park vehicles on a regular basis and during special events. You’ll need to provide excellent customer service by interacting with guests in a professional, friendly manner and treating their vehicles as your own. Candidates should be hardworking, responsible, and display good attention to detail when working with guests and other team members. This position requires a valid driver’s license and a clean driving record. FT for the PM Shift PT available for AM & PM Shift AM: 5:30 am - 2:30 pm PM: 1 pm - 10:30 pm Responsibilities:

  • Drive guest vehicles to the parking lot and retrieve them in an efficient and safe manner
  • Assist guests with moving luggage to a secure area and perform any other requested services
  • Provide excellent customer service by greeting guests by name and be ready to converse about hotel events or answer questions about hotel services
  • Take care of other necessary duties as assigned
  • Read luggage tags to correctly document information on the valet ticket
Qualifications:
  • Able to move heavy luggage to and from vehicles and be in constant motion
  • At least 1 year of hotel experience or experience as a valet parking attendant
  • High school diploma or GED
  • Valid driver’s license and clean driving record
  • Good communication and excellent customer service skills
About Company: Located on the coastline of Hilo Bay, the Grand Naniloa Hilo, a DoubleTree by Hilton, is 30 miles from Hawaii Volcanoes National Park. All rooms have free WiFi. Guest rooms offer garden, ocean, or harbor views of Hilo Bay, Hamakua Coast, or Hilo Harbor. Each room is equipped with a flat-screen TV and a refrigerator, and bathrooms are finished with German limestone. Suites boast a kitchenette. The Grand Naniloa Hilo, a DoubleTree by Hilton, features an outdoor swimming pool and a sundeck. The Naniloa Golf Course, located within the hotel grounds and adjacent to the Grand Naniloa Hotel, offers a free round of golf daily to guests.

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