Job Description

insightsoftware is a global provider of reporting, analytics, and performance management solutions that unlock the potential of business data and transform the way finance and data teams operate. We empower leaders from over 32,000 organizations to make timely and intelligent decisions. Our comprehensive solutions span Financial Planning and Analysis (FP&A), Controllership, and Data and Analytics. We deliver finance teams the insights required to navigate any economic climate and drive greater financial intelligence, while increasing productivity, visibility, accuracy, and compliance. Learn more at  insightsoftware.com

Job Description

CloudOps role requires maintaining reliable, fault tolerant infrastructure and application availability to meet the demands of our growing customer base.

We are seeking a Cloud/Systems Engineer with strong s ystems engineering expertise to maintain reliable, fault-tolerant cloud infrastructure and ensure high availability of our SaaS applications deployed in AWS and Azure . This is a hands-on, production-focused role supporting global customer SaaS/PaaS environments across the full deployment lifecycle—from provisioning to upgrades and ongoing support.

You’ll work at the intersection of infrastructure, automation, and systems operations , contributing directly to uptime, stability, and scale.

CloudOps Engineer will primarily be responsible for

• Deploy and upgrade customer environments and troubleshoot issues during these processes.

• Monitor and maintain mission-critical applications in AWS and Azure.

• Perform root cause analysis and resolve infrastructure or system-level issues.

• Conduct system patching, health checks, and ensure uptime of services.

• Manage Windows Server environments, including Active Directory, DNS, DHCP, and Group Policy on cloud VMs.

• Support Linux-based systems and perform basic administration (user management, updates, configurations).

• Automate routine operations and deployment tasks using PowerShell, Bash , or similar scripting tools.

• Enforce cloud security best practices, access controls, and policy compliance.

• Collaborate with Dev, QA, and Support teams to incorporate feedback into automation pipelines.

• Execute scheduled maintenance and participate in release cycles.

• Analyze infrastructure and process gaps and drive continuous improvement.

• Actively participate in SOC2/ISO27001 audits and ensure all audited controls are adhered to
• Able and be willing to provide on-call duty

Qualifications

• 4–6 years of hands-on experience in Azure and/or AWS CloudOps or Systems Engineering roles.

• Strong experience in Windows Server administration , including Active Directory, DNS, DHCP, and Group Policies.

• Proficiency with PowerShell scripting (Bash a plus).

• Experience managing Virtual Machines on Azure and AWS.

• Working knowledge of Linux system administration (Ubuntu, CentOS, etc.).

• Solid grasp of networking concepts : DNS, load balancers, firewalls, routing.

• Familiarity with CI/CD tools , infrastructure automation (Terraform, Ansible), and version control systems (Git).

• Exposure to multi-tenant SaaS environments and production-grade deployments.

• Comfortable working in a fast-paced, cross-functional, globally distributed environment.

Preferred Certifications (Nice to Have)

• Microsoft Certified: Azure Administrator Associate

• AWS Certified SysOps Administrator – Associate

• Microsoft Certified: Windows Server Hybrid Administrator Associate

• RHCSA (if managing Linux-based VMs)

• HashiCorp Certified: Terraform Associate

Additional Information

All your information will be kept confidential according to EEO guidelines.

**  At this time insightsoftware is not able to offer sponsorship to candidates who are not eligible to work in the stated work location . **

** At this time insightsoftware is not able to offer sponsorship to candidates who are not eligible to work in the country where the position is located . **

Learn more about our high-energy, high-performance global team. Work With Us »

Background checks are required for employment with insightsoftware, where permitted by country, state/province.

At insightsoftware, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace.

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