Desktop Support - AV Analyst (Onsite)
Location:
Trenton, NJ
Duration:
3 Months+
Pay Rate:
$40/hr on C2C / 1099 all inclusive (OR) $35/hr on W2
Note
Either iLinc Web Cam or In Person interview
Note: The role is onsite and does involve some travel to other offices in NJ.
Job Description
3+ years of experience supporting/troubleshooting audio/video productions and live event support including operating video conference room technologies and hybrid meeting support (Zoom, Teams, Skype, GoTo meetings, Webex)
Prepare, operate, support, and maintain audio/video IT equipment during recording sessions or live events
Qualifications:
Strong understanding of sound dynamics and acoustics
Audio\video production experience in various audio\video technologies and software (Crestron, Extron, Polycom, Adobe and Camtasia experience a plus)
Hands on, helpdesk experience within the Windows environment
Experience with virtual conferencing platforms such as Zoom, Teams, Skype, GoTo meetings, Webex and assisting with the hosting of meetings
Proven ability to diagnose and troubleshoot both A/V and PC related technical issues
Ability to work with senior management supporting events and cope with a fast-changing environment
The ability to work as a team or independently
The ability to prepare documentation, knowledge transfer, train staff, presenters, and technical staff etc.
The ability to document processes and associated materials and support knowledge transfer
Responsibilities:
Prepare, operate, support, and maintain audio/video IT equipment during recording sessions or live events
Collaborate with presenters, producers, directors, and other team members to achieve desired sound\video
Troubleshoot technical issues related to audio, video and IT equipment
Travel to alternative office locations (Newark, Trenton, Cherry Hill regions) may be required based on the event calendar and scheduling.
Required/Desired Skills
| Skill | Required /Desired | Amount | of Experience |
| Experience with sound dynamics and acoustics | Required | 3 | Years |
| Audio\video production experience in various audio\video technologies and software (Crestron, Extron, Polycom, Adobe and Camtasia experience a plus) | Required | 3 | Years |
| Hands-on Window OS Help Desk experience | Required | 5 | Years |
| Experience Troubleshooting technical issues related to audio, video | Required | 3 | Years |
| Experience documenting processes and associated materials and in providing knowledge transfer. | Required | 3 | Years |
| Experience Troubleshoot technical issues related to PC Hardware | Required | 5 | Years |
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